The course will provide a taster of conflict, how we each experience it and how it can be worked with in professional, community and personal contexts. It will involve experiential and interactive exercises; some practice of key skills (listening, summarising, questioning); and a brief look at which types of conflicts might arise in the types of settings relevant to participants.
This one-day training will:
Explore personal responses to conflict
Practice basic skills as a foundation for working with conflict
Develop an understanding of mediation as a practice
Explore potential conflict scenarios that might arise in workplace or community setting
Joy Justice trained as a mediator in 2010 and has practised in a variety of contexts e.g. neighbourhood disputes, community groups, within co-operatives and communal housing projects and within and between organisations. She believes passionately in holding a space for people to courageously come together and creatively find their own ways forward through difficulties. Her passion originates in her own experiences of co-founding a social enterprise and omitting to put in place appropriate mechanisms for dealing with the relationship tensions that came from working in a highly uncertain, stressful, risky and heart-led context. Seeing it crumble led her to explore her own relationship with conflict and develop skills to support others to.