Conflict resolution: what to do when you’re triggered
Conflict resolution: what to do when you’re triggered. Emotional triggers can derail or block a conversation but when you recognise them, they can transform it. Here’s how to notice and work with your triggers
Anger Management
When was the last time you really lost your cool?
Perhaps someone pulled out in front of you while you were driving. Perhaps you have a noisy neighbour who played one Celine Dion track too many. Maybe the referee made a really stupid decision just before the final whistle.