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Conflict resolution: what to do when you’re triggered
Conflict resolution: what to do when you’re triggered. Emotional triggers can derail or block a conversation but when you recognise them, they can transform it. Here’s how to notice and work with your triggers
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Anger Management
When was the last time you really lost your cool?
Perhaps someone pulled out in front of you while you were driving. Perhaps you have a noisy neighbour who played one Celine Dion track too many. Maybe the referee made a really stupid decision just before the final whistle.